Bridgeway Parcel
Central Ohio · 40 vehicles
The Challenge
First-attempt delivery rate stuck at 76% despite adding drivers. The ops team had optimized routing for distance efficiency but couldn't move the failed-delivery needle — even as fleet size grew.
Result
91% first-attempt rate in 60 days. Re-delivery dispatch hours cut by half.
"We'd been optimizing for shortest path for years. Infralo showed us that wasn't the problem — the sequence order was."
Director of Operations, mid-size parcel operator
Crestline Courier
Tri-state corridor · 22 daily routes
The Challenge
High re-delivery costs eating into margins on a competitive parcel contract. Re-delivery was a known problem but the dispatch team had no reliable mechanism to predict which stops would fail.
Result
Re-delivery costs down ~38% in Q1 after implementing availability-aware sequencing.
"The setup was straightforward — connected to our existing manifest system and it was running in a week."
VP Fleet Operations, regional courier
Lakefront Delivery
Great Lakes region · 8 routes, residential focus
The Challenge
High proportion of residential stops with unpredictable availability in suburban zones. Tight margins meant every re-delivery was a direct impact on profitability — with no buffer to absorb the cost.
Result
Predicted first-attempt rate improved from 68% to 84% on residential routes within 90 days.
"Smaller fleet, tighter margins. Infralo paid for itself in the first month."
Operations Lead, small regional carrier